Return
Return Policy
At Whisper Wear Creations, each product is custom-made with care to meet your specific preferences. Due to the personalized nature of our items, we are unable to accept returns or exchanges on custom orders.
However, if there is a defect in the product or an issue with the quality, please contact us within 14 days of receiving your order, and we will work with you to find a satisfactory solution. To ensure a smooth resolution, please include your order number and photos of any defects when reaching out.
Exceptions & Important Details:
- Non-returnable items: Custom-made items cannot be returned or exchanged.
- Damages and Issues: Please inspect your order upon receipt and contact us immediately if there is a defect or quality issue, so we can address it promptly.
- Contact Us: For any questions or concerns, please reach out to us, we are here to help you at support@whisperwearcreations.com
Thank you for choosing Whisper Wear Creations, where your unique style is our top priority!
For a more detailed overview of our return policy, including additional terms, please refer to the extended version below:
At Whisper Wear Creations, we aim to offer you more than just a t-shirt. We believe that clothing is a powerful tool for self-expression and personal empowerment. Every product we create reflects this philosophy, and we want to ensure you’re happy with your purchase. That’s why we’ve crafted a return policy that is both clear and customer-friendly, while staying true to our values of empowerment, identity expression, and a positive mindset.
Returns and Cancellations
Our products are made specifically for you through a print-on-demand partner, Gelato. This means that we cannot accept returns for items that have been delivered correctly and meet the order specifications. We encourage you to make a thoughtful choice, as every item represents an extension of who you are and what you want to communicate to the world.
When you place an order with us, you’re engaging in a process that is both sustainable and personal. Therefore, we do not accept returns based solely on a change of heart, but we are always ready to help you make the best decision before your purchase.
Damaged or Defective Items
If, however, a manufacturing error occurs or a product arrives damaged, we take full responsibility. To us, empowerment also means standing behind the quality of our work. Please contact us within 30 days of receiving your order at [email address], providing your order number, a detailed description of the issue, and clear photos of the product and its packaging.
Gelato offers a quality guarantee for manufacturing defects, and we will, in line with our values of a positive mindset and sustainability, ensure that you receive a solution that satisfies you, whether that be a replacement or a refund.
Exceptions and Limitations
Because we believe in the power of conscious choices, we do not accept returns for custom products that have been delivered as specified. Custom items reflect your unique identity and are made especially for you. Return requests related to damaged or defective products must be made within 30 days of receipt.
Processing Time
Return Policy
At Whisper Wear Creations, each product is custom-made with care to meet your unique preferences. Due to the personalized nature of our items, we are unable to accept returns or exchanges on custom-made products, except in cases of quality issues or defects.
If you find a defect or experience any quality issues, please reach out to us within 14 days of receiving your order, and we will be happy to assist you. For faster processing, include your order number and photos of the defect in your message.
For a more detailed overview of our return policy, including additional terms and conditions, please refer to the extended version below:
Feel free to ask any questions—we are here to help you at support@whisperwearcreations.com
Once we have received and approved your return request, we strive to process it within 5-7 business days. From production to customer service, clear communication and sustainability are at the core of everything we do. We’ll keep you updated at every stage of the process.
Customer Service and Trust
At Whisper Wear Creations, we believe that a positive relationship with our customers starts with trust and open communication. As the store owner, we handle all customer inquiries, complaints, and return requests. While Gelato is our production partner, we approach every issue with the care and responsibility that aligns with our core values. We want you to feel heard at all times and will do everything we can to resolve any problems quickly and to your satisfaction.
Empowerment also means taking responsibility, even in situations where things don’t go as planned. That’s why, if necessary, we offer alternative solutions such as a discount code or other appropriate compensation to ensure that your experience with us remains positive, even when unforeseen issues arise.
Questions? If you have any questions about our return policy, please don’t hesitate to contact us a, we are here to help you at support@whisperwearcreations.com. We’re here to assist you in a way that aligns with our philosophy of inspiration, expression, and sustainability.